Case Study

Modern Rebranding for a Software Company

SRM was a service software getting lost in a sea of other service options. The parent company had worked with large clients on other solutions but needed targeted marketing for its SRM product, which didn’t even have a website. They turned to Forge Apollo to uplift their software with a new brand name, branding materials, and a website optimized for SEO and user experience.

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The Challenge

CSDP wanted to promote its service software, SRM, as a more approachable alternative to industry giants (like ServiceNow, Service Fusion, or Salesforce) for small to medium-sized businesses. However, SRM lacked a strong brand and a website. Even the name–SRM–didn’t have a solid meaning or identity.

The Solution

Brand Name

Forge Apollo helped the brand create a name that’s strong and service-forward, subconsciously aligning it with its competitors. After multiple rounds of brainstorming and narrowing down the scope, they chose the name ServiceForge.

Logo

ServiceForge needed its own logo, so Forge Apollo created one with all of the variations needed for marketing assets. The new logo features an “S” and an “F” for ServiceForge, along with a Wi-Fi symbol to tie to the technology sector.

Supporting Branding Standards

To help guide their marketing efforts, we created a set of branding standards, including fonts, colors, and messaging guidelines, in addition to the name and logo.

Website Design

Our website designer selected a design that fits the software industry and has plenty of features to showcase ServiceForge’s key features. Then, we customized it with ServiceForge’s new branding and imagery from their software.

Website Copy

Forge Apollo wrote custom copy that highlights ServiceForge’s key features and positions them as a solution for small to medium-sized businesses.

Search Engine Optimization

Both the website copy and the technical build incorporated key queries and best practices to optimize the site for online visibility.

The Impact

With better branding and its own website, ServiceForge was able to properly promote its service software solution to its target audience.

Let’s Work Together

Refresh Your Brand

Do you have a brand that needs a refresh? Forge Apollo offers branding and website design in Philadelphia to help you renew your online presence. Contact us to start discussing your brand’s needs.

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