Online Reputation Management
Online reputation management from Forge Apollo can help your brand present your ideal image. Our digital marketing experts are here to help you generate more reviews and boost your credibility in the eyes of consumers.
Is Your Reputation Suffering?
If your business is experiencing any of the following signs, it’s time to protect your brand with corporate reputation management:
- Lack of online reviews
- Negative reviews skewing ratings
- No time to manage Google reviews
- Low sales and online conversion rates
- Poor feedback appears when searching your business name
What is Reputation Management?
Company online reputation management involves managing your business’s online presence across your website, local listings, review platforms, and more to ensure you stay visible and present the ideal image.
Online Review Management for Businesses
First, automated communication via text or email sends a link to your customers requesting a review. Then, positive reviews are directed to online review listings. Not-so-positive reviews go straight to your team, so you have a chance to make it right.
Responding to every positive or negative review is critical to show that you care about your customers. 53% of consumers expect a review response within a week. Plus, 97% of consumers look for a business response when reading reviews. Our platform makes responding easy by giving you a single interface to respond to reviews across hundreds of sites.
Your reputation online is more than online review management. SEO reputation management also affects how your brand appears in search results. Forge Apollo’s search engine optimization services and social media management can further manage your company’s online presence.
Benefits of Reputation Management
Reputation management can provide several benefits for businesses. Working with Forge Apollo can provide the following:
88% of consumers report that reviews play a role in discovering local businesses. Managing your online reputation by generating and responding to reviews makes your company more visible in search results and review platforms. Search engines like when you respond to reviews because it shows that you care about the people choosing your services. This helps you appear in more searches for prospective customers.
People want to see what others think of your products and services, positive and negative. Positive reviews increase spending by 31%. But consumers also look for negative reviews to demonstrate how you handle issues. Ultimately, more reviews mean more sales for your company.
What appears when consumers search for your business significantly impacts your image. Craft the image you want people to see with dedicated Google reputation management.
49% of consumers trust reviews as much as they trust a recommendation from a friend. The more honest reviews a business has, the more consumers are likely to trust you. Forge Apollo can help you build reviews to show your credibility. In addition, responding to reviews, whether positive or negative, builds trust with prospective customers because it shows you care.
Protect your online reputation
Turn to Forge Apollo for online reputation management in Philadelphia. Proper digital reputation management can present your brand’s ideal image to prospective buyers to help you generate business. Contact Forge Apollo to learn more and get started with review management today.
